Privacy Policy
Important Notice: Please read this Privacy Policy carefully. By using VCA Software, you agree to all the terms of this Privacy Policy.
1. Introduction
This Privacy Policy explains how VCA collects, uses, stores, and protects your personal information. We value your privacy and are committed to protecting the security of your personal information.
2. Information Collection
VCA may collect the following types of information:
Information you provide:
When you register for a VCA Cloud account, we may collect your name, email address, company name, contact phone number, and other information.
When you purchase a VCA license, we may collect your payment information.
When you contact our technical support or sales team, we may collect other information you provide.
Information collected automatically:
When you use VCA Software, we may automatically collect your IP address, device information, operating system version, browser type, usage time, clicking behavior, and other information.
When you use VCA Cloud service, we may collect your device operation data.
3. Information Use
The information collected by VCA may be used for the following purposes:
Providing services: Verify your identity, provide VCA Software and VCA Cloud services, process your orders, etc.
Improving products: Analyze user information and usage data to optimize product functions and improve user experience.
Customer support: Answer your questions, solve problems you encounter during use, and provide technical support.
Sending notifications: Send you important notifications, product updates, promotional activities, and other information.
Legal compliance: Comply with laws and regulations and fulfill legal obligations.
4. Information Storage
VCA will store your personal information on secure servers and take reasonable security measures to protect the security of your information.
We will only retain your personal information for the period necessary to achieve the purpose of collection.
Some of your information may be stored with third-party service providers. We guarantee that third-party service providers will take reasonable measures to protect your information.
5. Information Sharing
Under the following circumstances, VCA may share your personal information:
Third-party service providers: In order to provide better services (such as payment processing, data analysis, and technical support), we may share necessary information with third-party service providers.
Legal requirements: When required by law or government agencies, we may disclose your information.
Merger, acquisition, or restructuring: In the event of a company merger, acquisition, or restructuring, your information may be transferred to a new entity.
We will not sell your personal information to third parties.
6. Information Security
VCA has taken reasonable security measures to prevent the loss, misuse, unauthorized access, disclosure, modification, or destruction of your personal information.
These measures include SSL encryption, access control, etc.
However, no data transmission method on the Internet can guarantee 100% security. We do our best to protect the security of your personal information, but cannot guarantee absolute security.
7. Your Rights
You have the right to access, modify, and delete your personal information.
You have the right to choose to refuse to receive our marketing information.
If you want to exercise your rights, please contact us through the contact information we provide.
8. Children's Privacy
VCA Software is not intended for minors.
We do not knowingly collect personal information from minors.
If a parent or guardian discovers that their child has provided us with personal information without consent, please contact us immediately and we will delete this information.
9. Changes to this Privacy Policy
VCA has the right to modify this Privacy Policy at any time and publish the latest version on the VCA website.
Users are responsible for regularly reviewing this Privacy Policy. If users do not agree with the revised terms, they should stop using VCA Software.
Changes
This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.
This privacy policy is effective as of 2025-01-01
Contact Us
If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at develop@vcaapp.com.