Cookie Policy
Last updated: 2026-04-02
This Cookie Policy explains how VCA uses cookies and similar technologies on our website, Help Center, and related cloud services.
1. What cookies are
Cookies are small text files stored on your browser or device when you visit a website. They help the site remember your settings, keep services working properly, and understand how people use the product.
2. How we use cookies
VCA may use cookies and similar storage technologies for the following purposes:
- Essential operation: to keep the website, authentication, language preference, and session flow working correctly.
- Security: to detect abuse, protect accounts, and reduce fraud or unauthorized access.
- Preferences: to remember settings such as language, theme, and other interface choices.
- Performance and analytics: to understand page visits, product usage, and service quality so we can improve the experience.
- Support and diagnostics: to investigate errors, reproduce issues, and maintain platform reliability.
3. Types of cookies we may use
- Strictly necessary cookies: required for basic website and product functionality.
- Preference cookies: used to remember choices you make.
- Analytics cookies: used to measure traffic and usage patterns.
- Third-party cookies: may be set by service providers that support hosting, analytics, payments, customer support, or embedded content.
4. Third-party services
Some cookies may be placed by third-party service providers that help us operate the service. These providers may process limited technical data in accordance with their own privacy policies and contractual obligations.
5. Managing cookies
You can usually control or delete cookies through your browser settings. Most browsers allow you to:
- view existing cookies;
- block some or all cookies;
- delete stored cookies; and
- clear site data when you close the browser.
Please note that disabling strictly necessary cookies may affect sign-in, language persistence, downloads, or other core features of the website.
6. Local storage and similar technologies
In addition to cookies, VCA may use local storage or similar browser technologies to save settings and improve the user experience. These technologies are used for purposes similar to cookies and may be subject to the same controls available in your browser.
7. Changes to this policy
We may update this Cookie Policy from time to time to reflect product changes, legal requirements, or operational needs. When we do, we will post the updated version on this page.
8. Contact us
If you have questions about this Cookie Policy, please contact us at [email protected].